Systems Thinking applied to speed up decision makin for a New Product Development!
Challenges:
- Engineering agility and decision-making bottlenecks
- Confusion over compliance and critical defect ownership across engineering disciplines
- Gaps in holistic analysis capabilities
- Mindset issues leading to the deflection of problems outside one’s discipline
- Uncertainty about who should lead system-level issues
Process:
Gather Inputs / Problem Areas
Identify Prioritized Areas:
- Delays in Decision Making
- Lack of Ownership
- Siloed, Functional mindset
Establish Cross- Disciplinary Teams:
- Define the problems and the surrounding environment
- Analyze key player interactions and identify collaboration opportunities
- Uncover forces influencing key variables through cause-effect feedback loops
- Observe and openly discuss prevailing mindsets
- Consolidate leverage points from all three activities
- Reach consensus on key actions for implementation
ACTIONS SUMMARY
- Capabilities: Gain a comprehensive understanding through a clinical use case demo led by an expert.
- Culture: Promote team bonding within functional groups.
- Structures: Establish clear prioritization and monitor for scope creep.
- Rewards: Implement regular recognition, address process ownership gaps, and create cross-disciplinary crisis teams.
The project was successfully delivered with a motivated cross-functional team!
